TERMS & CONDITIONS

Welcome to Nadaan Mall.

These Terms & Conditions govern your use of the Nadaan Mall website and your purchase of products from our online store.

By accessing our website or placing an order with us, you agree to follow and be bound by these Terms & Conditions.

About Nadaan Mall

Nadaan Mall is an online store based in Karachi, Pakistan, offering a range of gadgets and technology-related products to customers across Pakistan.

Our website is operated through Shopify.

Website: https://nadaanmall.store/

Products

Nadaan Mall sells various gadgets and technology-related products.

We make reasonable efforts to display accurate product information, images, specifications, features, and pricing on our website.

However, product appearance, packaging, specifications, colors, or included accessories may occasionally vary depending on the manufacturer or available stock.

Customers should review the product information carefully before placing an order.

Product Availability

All products listed on our website are subject to availability.

If an ordered product becomes unavailable after an order has been placed, our team may contact the customer regarding the order.

Pricing

Product prices displayed on the website are subject to change without prior notice.

Nadaan Mall reserves the right to change product prices, offers, discounts, promotions, or other commercial terms at any time.

A price change will not affect an order that has already been confirmed unless otherwise communicated to the customer.

Orders

When you place an order through our website, you are providing a request to purchase the selected product.

Nadaan Mall reserves the right to verify orders before dispatch.

Our team may contact the customer through the provided phone number to confirm order details where necessary.

Cash on Delivery

Cash on Delivery (COD) is available nationwide in Pakistan.

For COD orders, the customer is required to pay the applicable order amount to the delivery representative at the time of delivery.

Order Information

Customers are responsible for providing accurate information when placing an order.

This includes:

• Full name
• Phone number
• Email address
• Complete delivery address
• City
• Other information required to process the order

Nadaan Mall is not responsible for delivery delays caused by incorrect, incomplete, or inaccurate information provided by the customer.

Shipping

Nadaan Mall provides nationwide delivery across Pakistan.

Estimated delivery times are:

Karachi: Approximately 2 days
Other cities in Pakistan: Approximately 6 days

These are estimated delivery times and may vary because of courier delays, weather conditions, public holidays, operational issues, remote locations, or other circumstances outside our direct control.

Tracking Information

Once an order is booked and processed, tracking information is sent to the customer's provided email address where applicable.

Customers should check their email for order and tracking updates.

Parcel Inspection

For security and operational reasons, customers are not permitted to open or inspect the parcel before accepting delivery.

Customers are requested to receive the parcel first and then open and check the product after delivery.

Any eligible exchange request will be handled according to our Exchange & Return Policy.

Exchanges and Refunds

Nadaan Mall does not offer refunds.

Eligible products may be exchanged according to the conditions mentioned in our Exchange & Return Policy.

Products generally need to be unused and in their original condition and packaging for an exchange request to be considered.

Website Use

Customers agree not to misuse the Nadaan Mall website.

You must not attempt to:

• Damage or disrupt the website
• Gain unauthorized access to website systems
• Submit false or misleading information
• Use the website for unlawful purposes
• Interfere with other customers' use of the website

Intellectual Property

The content available on the Nadaan Mall website, including product information, graphics, images, logos, text, designs, and other materials, may belong to Nadaan Mall or respective third-party owners.

Such content may not be copied, reproduced, modified, distributed, or commercially used without appropriate permission.

Changes to Terms

Nadaan Mall reserves the right to update or modify these Terms & Conditions when necessary.

Changes may be made due to business requirements, website updates, product changes, operational requirements, or changes in applicable regulations.

Customers are encouraged to review this page periodically.

Contact

For questions regarding these Terms & Conditions:

Nadaan Mall
Karachi, Pakistan

Email: nadanmall09@gmail.com
Phone/WhatsApp: 03227552624

Customer Support Hours: 9:00 AM – 10:00 PM